Returns & Exchanges
At MyRaymond, we want you to be completely satisfied with your premium fashion purchase. If your item isn't the perfect fit, you can return or exchange it within 30 days of delivery provided it is in its original, unworn condition with all tags attached.
Initiate Request
Log into your MyRaymond account, navigate to 'My Orders', and select the items you wish to return or exchange.
Pack the Items
Place the original invoice and the items in their original packaging, ensuring all security tags and labels remain intact for a smooth inspection.
Schedule Pickup
Choose a convenient time slot for our courier partner to collect the package from your doorstep at no additional cost.
Quality Check & Refund
Once our warehouse team verifies the quality of the returned garment, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing