Frequently Asked Questions
Everything you need to know about your MyRaymond shopping experience.
How can I track my order?
Once your order is shipped, you will receive an email and SMS with a unique tracking ID. You can use this ID on our 'Track Order' page to see the real-time status of your delivery.
What is the return and exchange policy?
We offer a hassle-free 30-day return and exchange policy. Items must be unworn, unwashed, and have all original tags attached to be eligible for a full refund or replacement.
Do you offer international shipping?
Currently, MyRaymond ships to over 50 countries worldwide. Shipping costs and delivery timelines vary based on your location and are calculated at checkout.
How do I ensure I pick the right size?
Each product page features a detailed size guide with measurements in both inches and centimeters. We recommend comparing these measurements against a well-fitting garment you already own.
What payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard, American Express), UPI, net banking, and popular digital wallets. Cash on Delivery is also available for select pin codes.
Are the colors of the products accurate on the website?
We strive to display product colors as accurately as possible. However, due to variations in monitor settings and lighting during photography, actual colors may vary slightly from what you see on your screen.